We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.

At AU Bullion, your privacy is important to us, and we are committed to safeguarding your personal information. To ensure customer transparency, this Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website and use our services.

Personal Information We collect personal information that you provide to us directly. This includes:

• Contact Information: Name, email address, phone number, and mailing address.
• Financial Information: Payment details, billing information, and transaction history.
• Identity Verification: Identification documents and other verification information as required.

Non-Personal Information We also collect non-personal information automatically when you interact with our website. This includes:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages viewed, time spent on the site, links clicked, and other website interaction data.

We use your information to provide, maintain, and improve our services, including:

• Processing transactions and sending order confirmations.
• Responding to customer service requests and support needs.
• Sending newsletters, promotional materials, and other communications (with your consent).
• Improving our website, services, and customer experience.
• Complying with legal and regulatory requirements.

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with:

• Service Providers: Third-party vendors and partners who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
• Legal Requirements: Authorities or law enforcement when required by law, or in response to legal processes, to protect our rights, property, or safety, and to prevent fraud or other illegal activities.

At AU Bullion, we implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encryption, and access controls. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• - Access and request a copy of your personal information.
• - Correct any inaccuracies in your personal information.
• - Request deletion of your personal information, subject to legal and contractual restrictions.
• - Opt-out of marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us directly.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site, personalize your experience, and deliver relevant advertisements. You can control cookies through your browser settings and other tools.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

By using our website and services, you consent to the terms of this Privacy Policy. Thank you for choosing AU Bullion.